Privacy Policy

Thank you for choosing to be part of our community at Healthylicious Portal Co LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at cs@healthylicious-me.com.

This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you:

By using our Website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

Information We Collect

We collect personal information that you voluntarily provide when you register, place an order, subscribe to a plan, contact us, or otherwise engage with our Website. This may include:

  • Full name
  • Email address
  • Phone number
  • Billing and delivery addresses
  • Login credentials for the client portal
  • Meal preferences and order details

Payment Data

When you make a purchase, payment information such as your credit/debit card number and security code will be collected by our payment processor, Stripe. Healthylicious does not store your full card details. You can view Stripe’s Privacy Policy here: https://stripe.com/privacy.

How We Use Your Information

We use the information we collect for purposes including:

  • Processing and delivering your meal plan orders
  • Communicating with you about your subscription and delivery status
  • Sending important service notifications and account updates
  • Providing customer support
  • Marketing (only if you have opted in to receive newsletters or special offers)
  • Improving our Website, products, and customer experience
  • Complying with legal and regulatory obligations

Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

  • Service providers such as delivery partners, IT support, and marketing tools (only as necessary to perform services for you)
  • Stripe (our payment processor) for secure handling of payment transactions
  • Regulatory authorities if required by law, court order, or government request

Data Retention

We will retain your personal information only as long as necessary to provide our Services, fulfill legal obligations, resolve disputes, and enforce agreements. Payment data is never stored by Healthylicious and is securely handled by Stripe.

Data Security

We use appropriate technical and organizational measures to safeguard your personal information, including SSL encryption, restricted access to data, and secure hosting environments. While we take all reasonable steps to protect your data, no system can be 100% secure, and we cannot guarantee absolute protection.

International Transfers

Stripe and some of our service providers may process your data outside the UAE. Where this occurs, we ensure that appropriate safeguards (such as encryption and data protection agreements) are in place.

Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (subject to legal or operational requirements)
  • Withdraw consent to marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly

To exercise these rights, please contact us at cs@healthylicious-me.com.

Cookies & Tracking

Our Website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised. Continued use of our Website after changes are made indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can reach us at:

Healthylicious Portal Co LLC

📧 Email: cs@healthylicious-me.com

📞 Phone: +971 52 680 1385